Privacy Policy · Terms of Service
Privacy Policy
Read these anytime — also shown in the app before the quiz.
Our Commitment
FlightSnapp is operated by Flightsnapp Inc., an Alberta, Canada corporation (“FlightSnapp,” “we,” “us,” or “our”).
FlightSnapp is a travel product. It is not a dating or social-matching service.
1. Information We Collect — Account & profile (signed-in)
When you sign in we may collect:
- Display name
- Email address
- Profile photo
- Auth provider identifiers (e.g. Google Sign-In uid)
Guest use
You may try the travel psych quiz as a guest without an account. Guest quiz answers stay on-device for the session (plus a local legal-acceptance flag). If you sign in, a slim profile and persona fingerprint may sync to your account.
Psychological / travel-assessment data
- Travel psych quiz responses (Likert and related answers), collected with explicit in-app consent
- Derived persona fingerprint (trait scores, matched travel persona, optional mood modifiers, hard-nos / risk preferences) used to curate trip packages
Sensitive personal information
Some of this information may be considered sensitive personal information under Canadian privacy law.
Behavioral & usage
- Device identifiers and technical metadata
- App diagnostics, crash/performance signals, and usage analytics
- Curator / trip-setup inputs you provide (e.g. departure window, airport, budget, hard-nos)
- Concierge lead details you submit when you tap Book (name, email, optional notes, and package snapshot) — used so we can follow up manually; we do not auto-send booking email
What we do not collect
We do not collect dating preferences, gender-for-matching, swipes, social matches, or user-to-user chat messages in FlightSnapp.
2. How We Use Information
We use information to:
- Create and manage guest sessions and signed-in accounts
- Score travel personas and generate trip package suggestions on our servers; the mobile app does not embed AI provider credentials
- Process psychological / travel-assessment data with your consent solely for travel curation
- Improve algorithmic systems using anonymized and aggregated data where possible
- Maintain safety, security, and service reliability
- Process concierge Book → lead requests for human follow-up
- Comply with legal obligations
Psych assessment choices
You may decline or stop the psych assessment; without it, persona-based curation is limited or unavailable.
We do not sell your quiz answers or persona fingerprint.
3. Automated Processing
FlightSnapp uses automated systems to evaluate quiz responses and preferences to match a travel persona and rank package suggestions. These systems operate primarily without human review of each quiz.
Human review may occur in limited cases (e.g. concierge lead follow-up, fraud/abuse, debugging, or legal compliance).
Assessments are not diagnostic and are not psychological, medical, or therapeutic advice.
4. How We Share Information
Flightsnapp Inc. does not sell personal data, quiz answers, or persona fingerprints.
We may share information:
- With service providers (e.g. hosting, authentication, analytics, payment processors for traveler deposits after partner soft-hold, server-side curator providers) under contracts that limit use to providing services to us
- With approved travel partners only as needed to fulfill a concierge lead you requested (HITL — human in the loop; no automated blast email from the app)
- In response to valid legal process or to address imminent harm
- To enforce our Terms
- To protect user safety
5. International Data Transfers
Your information may be processed or stored outside of Canada, including in the United States, where our service providers operate. We use contractual safeguards and reasonable protections for international transfers.
6. Data Retention
- Guest session data: retained on-device for the session / local storage as described in-app; legal-acceptance flag may persist locally until cleared
- Signed-in accounts: we retain personal information while your account remains active
If you delete your account
- Identifiable personal data will be deleted or anonymized
- Sensitive data such as psych / travel-assessment responses and persona fingerprints will be deleted within a reasonable timeframe (typically within 30 days)
- Anonymized, aggregated analytics may be retained for product improvement
- Concierge lead records may be retained longer where needed to complete a booking request you initiated, resolve disputes, prevent fraud, or meet legal obligations
7. Security
We use commercially reasonable safeguards. No system can guarantee complete security. In the event of a breach affecting personal information, we will notify affected individuals and relevant authorities in accordance with applicable Canadian law.
8. Your Rights (Canada)
Under Canadian privacy law (PIPEDA), you may request access, correction, or deletion (subject to legal obligations). Contact: admin@flightsnapp.com. We will respond within 30 days.
9. Age Restriction
FlightSnapp is intended only for individuals 18 years of age or older. We do not knowingly collect information from minors.
10. Cookies & Tracking
We use cookies and similar technologies for analytics, performance monitoring, and personalization of travel suggestions. Manage certain tracking preferences through your device settings. We do not use third-party advertising trackers. Analytics are aggregated or anonymized where possible.
11. Changes to This Policy
We may update this Privacy Policy periodically. Material updates that change the acceptance version will require re-acceptance in-app before continued use of gated features (e.g. the quiz). Continued use after you accept constitutes acceptance of the revised policy.
12. Contact
Flightsnapp Inc.
Email: admin@flightsnapp.com